Privacy policy

1. Data controller

The data controller is WARNA SARL, whose registered office is located at N° 03 BIS RUE 12 BLOC 03 HAY ASSAISSE TIKIOUINE — AGADIR, Morocco.
Contact: contact@warna.ma

2. Data collected

On the warna.ma site, we collect only the following data:

• Contact form: last name, first name, email, phone, company, message — only if you fill in and submit the form.
• Anonymised technical data: browser type, operating system, pages viewed, visit duration (via anonymised statistical analysis).
• Technical cookies: language preference, active session. No advertising cookies.

3. Purposes of processing

Your data is used exclusively to:

• Respond to your commercial or technical requests
• Send you a quote or commercial proposal
• Improve the quality of the site and our services
• Comply with our legal and accounting obligations

No data is used for unsolicited automated prospecting or resold to third parties.

4. Legal basis

The processing of your data is based on:

• Your consent (contact form, newsletter subscription)
• The performance of a contract (service or project follow-up)
• Our legitimate interest (site improvement, security)
• A legal obligation (invoicing, accounting retention)

5. Retention period

• Contact-form requests not converted: 3 years
• Client data: duration of the contractual relationship + 10 years (Moroccan accounting legal obligation)
• Browsing data: 13 months maximum

6. Data recipients

Your data is accessible only to authorised WARNA SARL staff. It may be passed to our technical subcontractors (host, professional email-sending tools), in strict compliance with confidentiality clauses.

No transfer outside Morocco without guarantees equivalent to the GDPR (standard contractual clauses).

7. Your rights (law 09-08 + GDPR)

At any time you have the right to:

• Access your data
• Rectification in case of inaccuracy
• Erasure ("right to be forgotten")
• Restriction of processing
• Object to processing
• Portability of your data
• Set post-mortem directives regarding your data

To exercise these rights, contact us at contact@warna.ma. We respond within 30 days maximum.

In the event of persistent disagreement, you may lodge a complaint with the CNDP — National Commission for the Control of the Protection of Personal Data (Avenue Mohammed VI, Rabat, Morocco).

8. Data security

WARNA SARL implements all appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access, disclosure, alteration or destruction: TLS/SSL encryption of transmissions, strong access authentication, encrypted backups, regular security audits.

9. Cookies

The warna.ma site uses the following cookies:

• Essential technical cookies (duration: session) — language preference, navigation. No consent required.
• Anonymised audience-measurement cookies (duration: 13 months) — only if you accept them.

You can configure your browser at any time to refuse all or part of the cookies.

10. Changes

This policy may be updated at any time to reflect a legal, technical or organisational change. The date of the last update is shown at the top of this page.